General Questions
What is Mango?
Mango is an all-in-one clinic management platform that combines Electronic Health Records (EHR), Finance tools, and HR & Payroll systems into a single, integrated solution. It helps clinics and hospitals operate efficiently from one place instead of using multiple disconnected tools.
Who is Mango designed for?
Mango is built for:
- Private clinics
- Medium-scale hospitals
- Specialist practices
- Diagnostic centers
- Physiotherapy and wellness clinics
Any healthcare provider that manages patients, finances, and staff can benefit from Mango.
What makes Mango different from other EMR/EHR systems?
Most systems focus only on patient records. Mango goes beyond that by integrating:
- Clinical operations
- Financial management
- Staff and payroll management
This means you don’t need separate tools for accounting or HR — everything works together seamlessly.
Features & Functionality
What can I do with Mango’s EHR system?
With Mango’s EHR, you can:
- Manage patient records digitally
- Schedule appointments
- Document consultations and treatments
- Set automated follow-ups and reminders
- Control access with role-based permissions
Does Mango support billing and financial tracking?
Yes. Mango includes built-in finance tools that allow you to:
- Create invoices
- Track payments and transactions
- Monitor expenses
- Generate financial reports and dashboards
Can Mango support multiple branches or locations?
Yes. Mango’s Enterprise plan supports multi-branch management, allowing you to manage multiple facilities from a centralized system.
Does Mango integrate with other systems?
Yes. Mango supports integrations through APIs, especially in higher-tier plans. Custom integrations can also be developed for specific needs such as labs, HMOs, or external systems.
Security & Data
Is patient data secure on Mango?
Yes. Mango uses secure cloud infrastructure with data encryption, access controls, and regular backups to ensure patient data is protected.
Who has access to our data?
You control access. Mango allows role-based permissions, so staff only see what is relevant to their responsibilities.
Can we export our data if needed?
Yes. You can export your data and reports when needed, ensuring transparency and control.
Pricing & Onboarding
How much does Mango cost?
Mango offers three pricing tiers based on your clinic size and needs:
- Essential Plan – for smaller clinics
- Professional Plan – for growing clinics and hospitals
- Enterprise Plan – for large or multi-branch organizations
Pricing typically ranges from ₦85,000/month to custom enterprise pricing.
Is there a setup or onboarding fee?
No, Onboarding is free but depending on your needs, a charge may be collected for:
- Data migration
- Custom setup
Can we try Mango before committing?
Yes. You can request a demo to see how Mango works and how it fits your workflow before making a decision.
Do you offer training for our staff?
Yes. Mango provides onboarding and training to ensure your team can use the system effectively from day one.
Support & Usage
What kind of support do you provide?
Support depends on your plan:
- Standard support for Essential users
- Priority support for Professional users
- Dedicated account management for Enterprise clients
However the ticket system is open to all our users regardless of the plan you are on
How long does it take to get started?
Most clinics can get started within a few days to a few weeks, depending on:
- Data migration needs
- Staff size
- Customization requirements
Do we need special hardware to use Mango?
No. Mango is cloud-based, so you can access it from:
- Computers
- Tablets
- Internet-enabled devices
Can Mango scale as our clinic grows?
Absolutely. Mango is designed to grow with your organization — from a single clinic to a multi-location healthcare network.